By Moses Nyirenda:
MyBucks Banking Corporation has partnered with Lilongwe Water Board (LWB) to simplify payment of water bills for consumers in Lilongwe City and surrounding areas through MyBucks’ *632# Flex Mobile banking platform.
In an interview with Malawi News Agency (MANA), MyBucks Head of Alternate Channels, Felix Chitera said their partnership with LWB fulfils MyBucks’s vision of becoming the best digital bank in the country.
“This partnership fulfils MyBucks’ aspiration to becoming the best digital bank as we are now providing a smart, safe and convenient way to consumers by simplifying their utility bill payments.
“By doing this, we have not only simplified customers’ lives in terms of convenience but we have also provided a safe platform for them to purchase their utility needs promptly,” Chitera said.
He added that the payment transactions will be free of charge and customers with prepaid meters will simply be following the prompts on the mobile platform to which a system generated token will be sent to their phone in real time.
LWB Chief Executive Officer, Silli Mbewe said the partnership between LWB and MyBucks would help LWB customers to have additional platform that would simplify their water bill payment.
“The partnership is in line with our vision of becoming a leading customer-focused and financially viable water and sanitation utility in Africa.
“As the Board, we strive to find better and more secure means of servicing our customers hence MyBucks is going to offer another simplified water payment dimension for our customers,” Mbewe said.